Return Policy

Pharmaco wants you to be satisfied with your purchase. If upon arrival, you are not pleased with your purchase, you must contact Pharmaco within 15 days to receive a return authorization. Contact can be made through e-mail or by calling 866-234-4589. Pharmaco will acknowledge your return request within three (3) days after receipt and will provide you with the instructions on how to return your item(s).

You must ship the item(s) within three (3) days of the acknowledgement from Pharmaco. The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured for its purchase price, and must be received in the same condition as when it was shipped to you. Pharmaco recommends you use delivery tracking and get a delivery receipt. The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and Pharmaco. Pharmaco will not accept UPS Collect packages.Once Pharmaco receives the returned item, as originally sent, we will issue a full refund, except shipping and handling costs. Refunds may take up to four weeks to process. For credit card order, please allow one or two statements for credit to appear.

Damaged items are handled separately. Please do not return items damaged in shipment, as doing so will void the shipping insurance. Upon receipt of a damaged item, contact Pharmaco and alert us of the damage. Contact can be made through e-mail: info@pharmacollc.com or by calling 866-234-4589. Upon receipt of the information, Pharmaco will provide you with instructions.